Last Updated: May 16, 2014
Known Issue: Enterprise customers without administrative rights unable to install Netgear 341U drivers
This article describes why your Netgear 341U may not be working with your Enterprise computer and explains how you can resolve this issue.
Netgear released a software update for the Netgear 341U on 03/12/2014 (software version 45.04.20). The update includes new drivers and attempts to install them automatically. The driver installation is blocked for Enterprise customers without administrative rights on their computer. Without the updated drivers installed, the Netgear 341U will stop communicating with the computer.
Note: The 45.04.20 software update has been disabled as of 3/21/2014. However, it will be re-enabled on 05/06/2014.
Note: The new driver package is Netgear 34xU IPT2 USB Modem Driver Package version 3.1.1310.3939-4.