Perform a hard reset on your HTC EVO 4G

Last Updated: Nov 19, 2013

Note: A hard reset should only be performed after all other troubleshooting options have been exhausted or if you want to remove everything from your unit at the same time.

A hard reset removes all information from your device and returns it to a state just like it has never been used before. All contacts, messages, emails, 3rd party applications, etc. will need to be reinstalled after performing a hard reset.

To perform a hard reset, from the Home screen, press Menu and tap Settings > Privacy > Factory data reset. Follow the on-screen prompts to complete. This process will take 5-10 minutes.

To perform a hard reset using the device keys:

  1. Turn off your phone
  2. Press and hold the volume down button (located on the right side panel), and then press the Power button
  3. When the display turns on, release the volume down button
  4. Use the volume buttons to select CLEAR STORAGE, and then press the Power button
  5. All data will be deleted from your phone

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I upgraded to an HTC EVO 4G on Friday and 24 hours later I'm back in the store because my phone just started power cycli
Author: MARTRIERS1 Date: 2010-06-07
How would I download my phone numbers back into the phone after a hard reset? I am having trouble texting my family memb
Author: 5023144757 Date: 2011-04-26
This actually didn't work on my phone.  I had to hold the Home and Back button keys down while pressing the End Cal
Author: BAUSTIN0 Date: 2010-08-22
You may experience the following issue with your HTC Evo™ 4G. Your  EVO may turn off and back on when you at
Author: EGP123 Date: 2011-07-15
12/27/10:   Possible long-term fix:  Update to software rev 3.70!   Please reply in this post if this s
Author: 2PERSONS Date: 2010-11-29