Tips

Perform a hard reset on your HTC Touch Pro2

Last Updated: Sep 13, 2010

A hard reset removes all information from your device and returns it to a state just like it has never been used before. A hard reset should only be performed after all other troubleshooting options have been exhausted or if you want to remove all data and personal information from your device.

NOTE: All contacts, messages, emails, third-party applications, and other software and data should be backed up and will need to be reinstalled after performing a hard reset.

To perform a hard reset, tap Start > Settings > All Settings. Then tap the System tab and tap Clear Storage. Follow the on-screen prompts to complete the hard reset. This process will take 5-10 minutes.

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Recent discussions

How do I reset the phone to factory setting when the screen is dead
Author: JDARCELLE216 Date: 2011-03-04
Has anyone ever performed a hard reset?  Did it resolve your problem?  Did you loose all your personal informa
Author: mylinda115 Date: 2010-10-24
I have a HTC Pro2 and the screen is locked, can't access the phone.  Can get incoming calls, that's it.  How d
Author: ntennyson60 Date: 2010-09-27
For safe side remove the sim card before you perform the hard reset.For xf contacts from phone to sd card Please contact
Author: abe2020 Date: 2010-10-21
my screen has locked, somehow, meaning ANYTHING on the touchscreen can not be activated, can someone help. I done the so
Author: BECKYLEACH1 Date: 2010-07-21