Tips

Perform a hard reset on your HTC Touch Pro2

Last Updated: Nov 18, 2013

A hard reset removes all information from your device and returns it to a state just like it has never been used before. A hard reset should only be performed after all other troubleshooting options have been exhausted or if you want to remove all data and personal information from your device.

NOTE: All contacts, messages, emails, third-party applications, and other software and data should be backed up and will need to be reinstalled after performing a hard reset.

To perform a hard reset, tap Start > Settings > All Settings. Then tap the System tab and tap Clear Storage. Follow the on-screen prompts to complete the hard reset. This process will take 5-10 minutes.

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How do I reset the phone to factory setting when the screen is dead
Author: JDARCELLE216 Date: 2011-03-04
Has anyone ever performed a hard reset?  Did it resolve your problem?  Did you loose all your personal informa
Author: EmpressEthopia Date: 2010-10-24
I have a HTC Pro2 and the screen is locked, can't access the phone.  Can get incoming calls, that's it.  How d
Author: ntennyson60 Date: 2010-09-27
When performing a hard reset, will the sim card still retain the contacts I've stored on it? Does the sim card have to b
Author: WriterRachel Date: 2010-10-05
i did a hard reset on my phone, i sync'ed all my information earlier this week, NOW that i connect to sync my contacts a
Author: CUI5ILLO583 Date: 2011-03-11