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Program your AirCard 597E ExpressCard by Sierra Wireless

Last Updated: Nov 18, 2013

We recommend you have the following software on your computer to program your device:

  • Computer running Windows Vista, XP, or 2000 with Service Pack 1 or later (Service Pack 4 is recommended) with high encryption support. Installation may require users to be logged in with administrative privileges.
  • 32 MB memory and 32 MB disk space.
  • Connection Manager Software CD or Sierra Watcher Lite software if activating on a Mac computer:
    • Click Mac Program and Activate - Sierra 595, 595U, 597E for connection card setup on a Mac computer.

Before you begin:

  • Do not insert the connection card until the Sprint Connection Manager Software is installed on your computer.
  • Delete or uninstall any previously existing modem or dialer software from the computer.

There are three parts to programming and activating your device:

  • Installing the Sprint Connection Manager
  • Installing the Sierra Wireless AirCard 597E drivers
  • Card activation and provisioning

Installing the Sprint Connection Manager
To install the Sprint Connection Manager, perform the following steps:

  1. Quit all open applications before you begin installation.
  2. Insert the installation CD into your CD-ROM drive. The Sprint Connection Manager software automatically determines your computer's operating system. The CD should auto-start and prompt installation. If the setup program does not launch, select Start > Run and enter d:\Autorun.exe, where d is your CD-ROM drive letter.
  3. In the Welcome to the Install Shield Wizard screen, click Next.
  4. In the License Agreement window, click I accept to accept the agreement and proceed with the installation, and then click Next.
  5. In the Ready to Install the Program screen, select Install.
  6. Click Finish to complete the installation, and then launch the Sprint Connection Manager. NOTE: If you are using Windows 2000, the computer may need to be manually restarted. To do so, click Start > Shutdown > Restart.

Installing the Sierra Wireless AirCard 597E drivers
To install the Sierra Wireless AirCard 597E drivers, perform the following steps:

  1. From the desktop, double-click the Connection Manager icon to run the Sprint Connection Manager software.
  2. Insert the AirCard 597E into the computer. Some computers may have full-size computer Card slots and Express Card Slots. Take special care to insert the Sierra AirCard 597E in the Express Card slot, usually marked EX or some other identifiable marking.
  3. The connection card is powered as soon as you insert it into you computer's Express Card slot. The LED indicator on the card will light up, blink, and turn solid blue if it is recognized.
  4. Windows will detect the new hardware (Sprint Connection Card) and install the necessary drivers.
  5. The Add New Hardware Wizard or Found New Hardware Wizard may launch depending on your operating system.
  6. Follow the onscreen prompts to allow the Wizard to install the drivers.
  7. When notified that the installation is complete, click OK.
  8. If you purchased a pre-activated Sprint Connection Card, the card is ready for use. Launch the Connection Manager and click Go. Otherwise, you will be prompted to Activate your Sprint PCS Network Device.

Card activation and provisioning
To activate and provision your card, perform the following steps:

  1. Launch the Activation Wizard if it is not already open. After the software and driver installation are complete, the software will detect the characteristics of the card and launch the Activation Wizard if it has not already been opened. NOTE: If you close the Activation Wizard before finishing the Card Activation, the Activation Wizard can be accessed again at Menu > Settings > Sprint Vision Sierra Wireless. Click the Activation Wizard button.
  2. Enter the one-time 6-digit code, located in the Programming Instructions section on the Activate your new phone page, or the secondary 6-digit code in the bottom entry space provided, and then click Next.
  3. Enter the MDN and MSID in the spaces provided, and then click Next.
  4. A confirmation box will appear. If the information is correct, click Proceed.
  5. Click Finish to complete the activation process.
  6. Expect to wait up to four hours to begin using your connection card.

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