Tips

Program your BlackBerry Bold 9930

Last Updated: May 16, 2014

Steps to activate your BlackBerry Bold 9930
  • Hands free activation

    If this is the first time activating your device, hands free activation automatically starts when you power it on for the first time.

    1. With your device powered off, press and hold the Power key until the screen turns on.
    2. Your device automatically enters hands free activation mode.
    3. Tap OK.
    4. You've now completed hands free activation.

    Note: If hands free activation fails, continue to the next guide.

  • One touch programming

    If this is not the first time activating your device, or hands free activation did not complete successfully, use one touch programming.

    1. From the home screen, swipe up to open the All tray.
    2. Scroll to and tap Manage Connections.
    3. Scroll to and tap Networks and Connections.
    4. Tap Mobile Network.
    5. Press the Menu key.
    6. Scroll to and tap Update Profile.
    7. Tap OK.
    8. Press the End key.
    9. You've now completed one touch programming.

    Note: If one touch programming fails, continue to the next guide.

  • Manual programming

    Only use manual programming if both hands free activation and one touch programming did not complete successfully on your BlackBerry® Bold™ 9930.

    Manually programming your device requires a 6-digit programming code and a 10-digit MSID. If your device was activated via www.sprint.com/activate, these codes may be found in the phone activation confirmation email or on the programming instructions page displayed after the activation was processed.

    If this is a new line of service or you don't have these codes, make an appointment at a nearby Sprint Store for assistance getting your device programmed.

    1. From the home screen, press the Send key.
    2. Dial ## followed by the 6-digit programming code. For example, ##123456.
    3. Press the Send key.
    4. On the CDMA Service Edit Screen, replace the existing Mobile Directory Number with the correct the 10-digit phone number (MDN).
    5. Scroll to IMSI_S and enter the 10-digit MSID.
    6. Press the Menu key.
    7. Tap Save.
    8. Your device restarts.
    9. After it restarts, from the home screen, swipe up to open the All tray.
    10. Scroll to and tap Manage Connections.
    11. Scroll to and tap Networks and Connections.
    12. Tap Mobile Network.
    13. Press the Menu key.
    14. Scroll to and tap Update Profile.
    15. Tap OK.
    16. You've now completed manual programming.
  • Device reset

    Only reset your device if it was previously active using a different phone number (MDN).

    1. From the home screen, press the Send key.
    2. Dial ##72786.
    3. Tap Continue.
    4. Tap OK.
    5. Your device restarts.
    6. After it restarts, your device is ready to be used.
    7. You've now reset your device.

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