Tips

Program your BlackBerry Q10

Last Updated: May 16, 2014

Steps to activate your BlackBerry Q10

  • Hands free activation

    If this is the first time activating your phone, hands free activation automatically starts when you power it on for the first time.

    1. With your phone powered off, press and hold the Power key until the screen turns on.
    2. Your phone automatically enters hands free activation mode.
    3. Tap OK.
    4. You've now completed hands free activation.

    Note: If hands free activation fails, continue to the next guide.

  • One touch programming

    If this is not the first time activating your phone, or hands free activation did not complete successfully, use one touch programming.

    1. From the home screen, swipe to and tap Setup.
    2. Tap Self Service.
    3. Tap the Menu icon.
    4. Tap Update Profile.
    5. You've now completed one touch programming.

    Note: If one touch programming fails, continue to the next guide.

  • Manual programming

    Only use manual programming if both hands free activation and one touch programming did not complete successfully on your BlackBerry® Q10.

    Manually programming your phone requires a 6-digit programming code and a 10-digit MSID. If your phone was activated via www.sprint.com/activate, these codes may be found in the phone activation confirmation email or on the programming instructions page displayed after the activation was processed.

    If this is a new line of service or you don't have these codes, make an appointment at a convenient Sprint Store for assistance getting your phone programmed.

    1. From the home screen, swipe to and tap Setup.
    2. Tap Self Service.
    3. Tap the Settings icon.
    4. Enter the 6-digit programming code.
    5. Tap OK.
    6. Tap Phone Settings.
    7. Enter the 10-digit phone number (MDN).
    8. Enter the 10-digit MSID.
    9. Tap the Back icon twice.
    10. Tap the Menu icon.
    11. Tap Update Profile.
    12. You've now completed manual programming.

Be the first to Rate this article

My rating

Contact us

Find a store


Recently Viewed