Tips

Program your Google Nexus 5

Last Updated: Apr 14, 2014

Steps to activate your Google Nexus 5

Symptoms:

  • Phone is not active
  • Unable to make or receive calls
  • Unable to send or receive text messages

Note: Before you try these steps, check the Sprint coverage map and verify that you are in an area with good coverage.

  • Hands-free activation

    If this is the first time activating your phone, hands-free activation automatically runs in the background as you go through the initial sign-in process.

    Initial sign-in and first use

  • Update the data profile

    If this is not the first time activating your phone or hands-free activation did not complete successfully, update the data profile.

    Update the data profile

  • Manually program your phone

    If hands-free activation did not complete successfully or the data profile did not update, manually program your phone.

    Manually program your phone

If you are having trouble activating your Google Nexus 5, make an appointment at a convenient Sprint Store.

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