Tips

Program your HTC 8XT

Last Updated: Nov 15, 2013

Steps to activate your HTC 8XT

  • Hands free activation

    If this is the first time activating your phone, hands free activation automatically starts when you power it on for the first time.

    1. With your phone powered off, press and hold the Power/Lock key until the screen turns on.
    2. Your phone automatically enters hands free activation mode.
    3. After hands free activation completes, tap next.
    4. Tap close.
    5. Your phone restarts.
    6. After it restarts, your phone is ready to be used.
    7. You've now completed hands free activation.

    Note: If hands free activation fails, continue to the next guide.

  • One touch programming

    If this is not the first time activating your phone, or hands free activation did not complete successfully, use one touch programming.

    1. From the Start screen, swipe to the left.
    2. Scroll to and tap Settings.
    3. Scroll to and tap network profile update.
    4. Tap update profile.
    5. Your phone automatically updates and configures the network profile.
    6. After it completes, tap done.
    7. You've now completed one touch programming.

    Note: If one touch programming fails, continue to the next guide.

  • Manual programming

    Only use manual programming if both hands free activation and one touch programming did not complete successfully on your HTC® 8XT.

    Manually programming your phone requires a 6-digit programming code and a 10-digit MSID. If your phone was activated via www.sprint.com/activate, these codes may be found in the phone activation confirmation email or on the programming instructions page displayed after the activation was processed.

    If this is a new line of service or you don't have these codes, make an appointment at a nearby Sprint Store for assistance getting your phone programmed.

    1. From the Start screen, tap the Phone tile.
    2. Tap the keypad icon.
    3. Dial ## followed by the 6-digit programming code followed by #. For example, ##123456#.
    4. Tap MSL.
    5. Enter the MSL number and tap OK.
    6. Tap MSL.
    7. Tap MDN.
    8. Enter the 10-digit phone number (MDN) and tap OK.
    9. Tap MSID.
    10. Enter the 10-digit MSID and tap OK.
    11. Tap Save.
    12. Tap ok to restart the device.
    13. After it restarts, from the Start screen, swipe to the left.
    14. Scroll to and tap Settings.
    15. Scroll to and tap network profile update.
    16. Tap update profile.
    17. Your phone automatically updates and configures the network profile.
    18. After it completes, tap done.
    19. You've now completed manual programming.
  • Device reset

    Only reset your phone if it was previously active using a different phone number (MDN).

    1. From the Start screen, tap the Phone tile.
    2. Tap the keypad icon.
    3. Dial ##72786#.
    4. Tap SCRTN.
    5. Tap ok.
    6. Your phone restarts.
    7. After it restarts, your phone is ready to be used.
    8. You've now reset your phone.

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