Last Updated: Jun 24, 2014
Steps to activate your Kyocera Event
Note: Before you try these steps, check the Sprint coverage map and verify that you are in an area with good coverage.
If this is the first time activating your phone, hands-free activation automatically runs in the background as you go through the initial sign-in process.
Update the data profile
If this is not the first time activating your phone or hands-free activation did not complete successfully, update the data profile.
Reset network connection
If the activation methods above did not work, reset your network connection.
Resetting your phone requires a 6-digit programming code. If your phone was activated via www.sprint.com/activate, this code may be found in the activation confirmation email or on the programming instructions page displayed after the activation was processed.
If you're still having issues, dial *2 on your phone or dial 855-639-4644 to reach Sprint Prepaid Customer Care.