Tips

Program your LG Optimus G

Last Updated: Nov 15, 2013

Steps to activate your LG Optimus G

  • Hands free activation

    If this is the first time activating your device, hands free activation automatically starts when you power it on for the first time.

    1. With your device powered off, press and hold the Power key until the screen turns on.
    2. Your device automatically enters hands free activation mode.
    3. After it completes, tap OK.
    4. Your device automatically installs available PRL updates.
    5. Tap OK.
    6. Your device restarts.
    7. Your device automatically checks for available firmware updates.
    8. Tap Apply if an update is available. Otherwise tap OK.
    9. You've now completed hands free activation.

      Note: If hands free activation fails, continue to the next guide.

  • One touch programming

    If this is not the first time activating your device, or hands free activation did not complete successfully, use one touch programming.

    1. From the home screen, tap the Menu key.
    2. Tap System settings.
    3. Scroll to and tap System updates.
    4. Tap Update profile.
    5. After it completes, tap OK.
    6. Your device returns to the System updates menu.
    7. Tap the Home key.
    8. You've now completed one touch programming.

    Note: If one touch programming fails, continue to the next guide.

  • Manual programming

    Only use manual programming if both hands free activation and one touch programming did not complete successfully on your LG Optimus G™.

    Manually programming the device requires a 6-digit programming code. If the device was activated via www.sprint.com/activate, this code may be found in the phone activation confirmation email or on the programming instructions page displayed after the activation was processed.

    If this is a new line of service or you don't have these codes, make an appointment at a nearby Sprint Store for assistance getting your device programmed.

    1. From the home screen, tap Phone.
    2. Dial ## followed by the 6-digit programming code followed by #. For example, ##123456#.
    3. Tap Edit.
    4. Enter the 10-digit phone number (MDN).
    5. Tap OK.
    6. Enter the 10-digit MSID.
    7. Tap OK.
    8. Tap Done.
    9. Your device will reset.
    10. From the home screen, tap the Menu key.
    11. Tap System settings.
    12. Scroll to and tap System updates.
    13. Tap Update profile.
    14. After the update is complete, tap OK.
    15. You've now completed manual programming.
  • Device reset

    Only reset your device if it was previously active using a different phone number (MDN).

    1. From the home screen, tap Phone.
    2. Dial ##72786#.
    3. Tap OK.
    4. Your device displays a SCRTN screen before restarting.
    5. After it restarts, your device is ready to be used.
    6. You've now reset the device.

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