Tips

Program your LG Rumor2

Last Updated: Nov 18, 2013

You can use these programming instructions if you have a new phone or a used phone activated by a previous owner, and you have completed the Activate your new phone process in My Sprint. If so, you should refer to the page you printed showing the codes you need for these instructions to work.

To program your phone:

  1. Find the serial number on your phone. This appears in two places:
    • By the barcode sticker on the end of the box, labeled DEC-HEX.
    • Underneath the battery in the phone, to the right of the barcode sticker. Skip this step, if you have already entered in the Activate your new phone screen.
  2. Place the battery back in your phone. Press and hold the End/Power key to turn the phone on. Verify that the screen shows the correct date and time.
  3. Your phone will perform a hands free activation. The following message appears: Hand Free Activation, Contacting network. Once complete, you will receive the following message on your phone: Your device has been activated! OK. To exit setup, press the softkey to select OK. The phone turns off and on and then returns to idle screen.

If hands-free activation fails, follow the instructions below to complete the activation for your phone:

  1. Select Menu > Settings > More > Data > Update Data Profile.
  2. Turn your phone off and on.
  3. To confirm that voice and data services are working, attempt to make a phone call and launch the Web.

If updating the data profile fails, follow the instructions below to complete the activation for your phone:

  1. Find the serial number on your phone. This appears in two places:
    • By the barcode sticker on the end of the box, labeled ESN or MEID.
    • Underneath the battery in the phone, to the right of the barcode sticker. Skip this step, if you've already entered in the Activate your new phone screen.
  2. Place the battery back in your phone. Press and hold the End/Power key to turn the phone on. Verify that the screen shows the correct date and time.
  3. If you have a new phone, a phone that has never been activated, follow the instructions below:
    • Press ## followed by the one-time 6-digit code, located in the Programming Instructions section on the Activate your new phone page, followed by an additional #. (Example: ##123456#. The last # entered will not show on the display.)
  4. If you have a previously activated phone, a phone that is new to you, but not brand new, follow the instructions below:
    • Press ## followed by the secondary 6-digit code, located in the Programming Instructions section on the Activate your new phone page, followed by an additional #. (Example: ##123456#. The last # entered will not show on the display.)
  5. Scroll down to Edit on your phone and press the Menu/OK key. Enter MDN will be displayed.
  6. Enter the 10-digit MDN/PTN and press the Menu/OK key. Enter MSID/IMSI will be displayed.

    Note: Entering the numbers will clear out any numbers that are currently in the phone.

  7. Enter the 10-digit MSID/IMSI and press the Menu/OK key. This will take you back to the original Service Program screen.
  8. Scroll down to Done and press the Menu/OK key. The phone will restart and programming will be complete.

Note: It can take up to four hours to complete the activation process and for your phone to begin working. If the provisioning process does not complete within five hours, contact us.

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