Program your M330 by Samsung

Last Updated: Sep 23, 2015

Hands-Free Programming

  1. Turn your phone On
  2. You will see the message Hands Free Activation, Contacting Network
  3. Once activation is complete, you will see the message Your device has been activated! OK
  4. Press the soft key under OK
  5. Your phone will turn off and back on again
  6. Your phone is now ready to make calls and use data

One-Touch Programming

If the previous steps did not work, or you see a try again later message, complete the following steps:

  1. Turn your phone On
  2. Press the Menu/OK button to open the Main Menu
  3. Use the navigation keys (up, down, left, right) to highlight the Web option
  4. Press the Menu/OK button to launch the Web Internet browser
  5. The voice and data services on the phone will be programmed; when complete, the phone will show a programmed successfully message
  6. Press OK
  7. The Web browser will launch
  8. Your phone is now ready to make calls and use data

Manual Programming Steps

You can use these programming instructions if you have a new phone or a used phone activated by a previous owner, and you have completed the Activate your new phone process in My Sprint. If so, you should refer to the page you printed showing the codes you need for these instructions to work.

To program your phone:

  1. Find the serial number (ESN/MEID) on your phone. This appears in two places:
    • Underneath the battery in the phone, to the right of the barcode sticker
    • By the barcode sticker on the end of the box, labeled DEC-HEX. Note: This should only be used as a backup method, as the box and phone do not always match.
  2. Turn your phone On
  3. On the phone dial pad, press ## followed by the 6-digit code, followed by an additional # Example: ##123456# (Note: The last # entered will not show on the display)
  4. The Service Program screen will be displayed, highlighted on View
  5. Scroll down to Edit and press Menu/OK
  6. Enter the 10-digit MDN
  7. Press Menu/OK
  8. Enter the 10-digit MSID
  9. Press Menu/OK
  10. This will take you back to the original Service Program screen
  11. Scroll down to Done and press Menu/OK
  12. The phone will turn off and turn back on and voice programming is complete

Note: It can take up to 4 hours to complete the activation process and for your phone to begin working. If the provisioning process does not complete within 5 hours, contact us.

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