Tips

Program your Merlin S720 by Novatel Wireless

Last Updated: Nov 18, 2013

To install the Sprint Connection Manager, perform the following steps:

  1. Quit all open applications before you begin installation.
  2. Insert the installation CD into your CD-ROM drive. The Sprint Connection Manager Software automatically determines your computer's operating system. The CD should auto-start and display a menu.

    NOTE: If the CD does not auto-start, select Start, and then Run. Enter d:launch.exe , where d: is the letter of your CD-ROM drive.

  3. From the CD start-up window, select Install Sprint PCS Connection Manager to launch the InstallShield Wizard.
  4. In the Welcome to the InstallShield Wizard screen, click Next.
  5. In the License Agreement window, click I accept to accept the agreement and proceed with the installation, then click Next.
  6. Select Install in the Ready to Install the Program screen.
  7. Click Finish to complete the installation and launch the Sprint Connection Manager.

NOTE: For Windows 2000, the computer may need to be manually restarted. To restart, from the Start menu, click Shutdown. When prompted, click Restart.

Install the Novatel Wireless Merlin S720 drivers

To install the Novatel Wireless Merlin S720 drivers, perform the following steps:

  1. Insert the Novatel Wireless Merlin S720 connection card into the Type II PC Card slot. Windows will detect the new hardware (Sprint connection card) and install the necessary drivers.
  2. The Add New Hardware Wizard or Found New Hardware Wizard will launch, depending on your operating system.
  3. Follow the onscreen prompts to allow the Wizard to install the drivers.
  4. When notified that the installation is complete, click OK.
  5. If you purchased a pre-activated Sprint connection card, the card is ready for use. Otherwise, continue with card activation and provisioning.

Card activation and provisioning

To activate and provision your card, perform the following steps:

  1. After the software and driver installation are complete, the software will detect the characteristics of the card.

    NOTE: If you close the Activation Wizard before finishing the card activation and provisioning process, the Activation Wizard can be found from within the Sprint Connection Manager. Simply open the Sprint Connection Manager, click Menu > Settings > Sprint Vision > Activation Wizard.

  2. Click Next to proceed with the activation process. The windows describe the process.
  3. Enter the one-time 6-digit code or secondary 6-digit code in the bottom entry space provided, and then click Next.
  4. Enter the MDN and MSID in the spaces provided, and then click Next.
  5. A confirmation window will appear. If the information is correct, click Proceed.
  6. Click Finish to complete the activation process.

NOTE: Provisioning will start immediately after activation. Expect to wait up to four hours for your device to begin working. If the provisioning process does not complete within five hours, contact us.

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