Last Updated: May 16, 2014
Steps to activate your Moto X
Hands free activation
If this is the first time activating your phone, hands free activation automatically starts when you power it on for the first time.
Note: If hands free activation fails, continue to the next guide.
One touch programming
If this is not the first time activating your phone, or hands free activation did not complete successfully, use one touch programming.
Note: If one touch programming fails, continue to the next guide.
Only use manual programming if both hands free activation and one touch programming did not complete successfully on your Moto X™.
Manually programming your phone requires a 6-digit programming code and a 10-digit MIN. If your phone was activated via www.sprint.com/activate, these codes may be found in the phone activation confirmation email or on the programming instructions page displayed after the activation was processed.
If this is a new line of service or you don't have these codes, make an appointment at a convenient Sprint Store for assistance getting your phone programmed.
Only reset your phone if it was previously active using a different phone number (MDN).