Tips

Program your Nexus S 4G

Last Updated: Nov 15, 2013

Steps to activate your Nexus S 4G from Google

  • Hands free activation

  • If this is the first time activating your device, hands free activation automatically starts when you power it on for the first time.

    1. With your device powered off, press and hold the Power key until the screen turns on.
    2. From the Activate your phone screen, tap Activate.
    3. After the activation is complete, tap Next.
    4. You've now completed hands free activation.

    After hands free activation completes, continue to the initial sign in and first use.

    Note: If hands free activation fails, continue to the next guide.

  • One touch programming

  • If this is not the first time activating your device, or hands free activation did not complete successfully, use one touch programming.

    1. From the home screen, tap the Menu key.
    2. Tap System settings.
    3. Scroll to and tap About phone.
    4. Tap Sprint system updates.
    5. Tap Update Profile.
    6. Tap Update.
    7. After the update is complete, tap Finish.
    8. After it completes, your device returns to the System updates screen.
    9. Tap the Home key.
    10. You've now completed one touch programming.

    Note: If one touch programming fails, continue to the next guide.

  • Manual programming

  • Only use manual programming if both hands free activation and one touch programming did not complete successfully on your Nexus S™ 4G from Google.

    Manually programming the device requires a 6-digit programming code (MSL). If the device was activated via www.sprint.com/activate, this code may be found in the phone activation confirmation email or on the programming instructions page displayed after the activation was processed.

    If this is a new line of service or you don't have these codes, make an appointment at a nearby Sprint Store for assistance getting your device programmed.

    1. From the home screen, tap Phone.
    2. Dial *#*# followed by the 6-digit MSL followed by *#*#. For example, *#*#123456#*#*.
    3. Tap Edit.
    4. Tap Touch Here.
    5. Enter the 10-digit phone number (MDN).
    6. Tap the Return button.
    7. Enter the 10-digit MSID.
    8. Tap the Return button.
    9. Tap Done.
    10. The device restarts.
    11. From the home screen, tap the Menu key.
    12. Tap System settings.
    13. Scroll to and tap About phone.
    14. Tap Sprint system updates.
    15. Tap Update Profile.
    16. Tap Update.
    17. After the update is complete, tap Finish.
    18. You've now completed manual programming.
  • Device reset

  • Only reset your device if it was previously active using a different phone number (MDN).

    Resetting the device requires a 6-digit programming code (MSL). If the device was activated via www.sprint.com/activate, this code may be found in the phone activation confirmation email or on the programming instructions page displayed after the activation was processed.

    If this is a new line of service or you don't have this code, make an appointment at a nearby Sprint Store for assistance getting your device programmed.

    1. From the home screen, tap Phone.
    2. Dial *#*#72786#*#*.
    3. Enter the 6-digit MSL.
    4. Tap OK.
    5. Tap Yes.
    6. The device restarts.
    7. From the Activate your phone screen, tap Activate.
    8. After the activation is complete, tap Next.
    9. You've now reset the device.

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