Tips

Program your Novatel Wireless Ovation U720

Last Updated: Nov 18, 2013

To install and run the Sprint Mobile Broadband USB modem and accompanying software, your system requires:

  • One of the following operating systems:
    • Windows Vista, XP, or 2000
    • Macintosh OSX 10.3.9 or later (For software and instructions, refer to the CD in the box or Sprint.com/downloads. The Sprint Activation Utility is required for activation on a Mac.)
  • Linux: For installation instructions, go to the Mobile Broadband Cards page, select your device, and then click More details under Setup guide for Linux-based PCs.
  • CPU 166 MHz or faster
  • Interface: USB port
  • Communications Ports: One, Type-A USB port
  • Optical Drive: CD-ROM
  • I/O Resources: 1 IRQ, 4096 bytes I/O space
  • Memory: 64 MB
  • Disk Space: 14 MB

All necessary software and device drivers are automatically installed when you insert the Novatel Wireless Ovation U727 into your computer.

If your Subscription/MDN and Electronic Serial Number (ESN) are already in the Sprint billing system, you can simply click Yes at the activation prompt to complete the activation process. However, if your Subscription/MDN and ESN are not in the Sprint billing system or One-Touch Activation was unsuccessful, additional steps are required.

If your Subscription/MDN and ESN are not in the Sprint billing system, perform the following steps:

  1. Locate the ESN for your Ovation U727. It is usually printed on a sticker directly on the Ovation U727.
  2. Connect the USB modem to a USB port on the computer.

    NOTE: Windows will detect the Ovation U727 and automatically install the necessary device drivers as well as Sprint Mobile Broadband (SMB) Lite.

    ALERT: Ensure that the Ovation U727 antenna is fully extended for proper operation.

  3. Reboot the computer.
  4. From within the Connection Manager, under the Menu drop-down menu, click Software Updates.

    NOTE: To enable firmware updates, you will need to install the full version of the Connection Manager.

  5. From the Windows desktop, double-click the Sprint Mobile Broadband icon.
  6. Automatic Activation launches and a dialog box appears explaining that the Ovation is not currently activated. To activate, click Yes.

NOTE: If you click No, you will be prompted to activate your Ovation U727 the next time you attempt to connect to Sprint Mobile Broadband.

NOTE: Once the activation process is finished, Sprint Mobile Broadband displays Disconnected, which is the default Ready-to-Connect state.

Expect to wait up to four hours for your USB modem to be ready for regular use.

If One Touch Activation was unsuccessful, perform the following steps:

  1. Open Sprint Mobile Broadband.
  2. Click the Expand [+] button.
  3. Enter ##ATV#.
    NOTE: The characters do not display as they are being entered.
  4. From within the Activation Wizard, follow the prompts and enter all requested information.
  5. After entering the Secondary 6-digit code, MDN, and MSID numbers, click Finish.
  6. If prompted to update the user profile, click Yes.
  7. Unplug and reinsert the Ovation U727.
  8. With Sprint Mobile Broadband open, click Go.

NOTE: It can take up to four hours to complete the activation process and for your phone to begin working. If the provisioning process does not complete within five hours, contact us.

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