Program your PX-500 by UTStarcom

Last Updated: Nov 18, 2013

Note: Before programming your device, make sure you have activated your account and configured your UTStarcom PX-500.

There are three parts to programming and activating your device:

  • Installing the Sprint Connection Manager
  • Installing the UTStarcom PX-500 drivers
  • Card activation and provisioning

Installing the Sprint Connection Manager


  • Users of Windows 2000 need to be logged in with administrative privileges to install the Sprint PCS Connection Manager Software.
  • Users of Windows XP may insert the card prior to installing the software. You may also require administrative privileges, depending on your XP installation.

To install the Sprint Connection Manager, perform the following steps:

  1. Quit all open applications before you begin installation.
  2. Insert the installation CD into your CD-ROM drive. The setup program should start automatically. If the setup program does not launch, select Start, select Run, and enter d:\Autorun.exe, where d is your CD-ROM drive letter.
  3. From the CD start-up window, select Install Sprint Connection Manager to launch the InstallShield Wizard.
  4. In the Welcome to the InstallShield Wizard screen, click Next.
  5. In the License Agreement window, click I accept to accept the agreement and proceed with the installation and click Next.
  6. In the Ready to Install the Program screen, select Install.
  7. Click Finish to complete the installation and launch the Sprint Connection Manager.

NOTE: For Windows 2000, the computer may need to be manually restarted. To do so, click Start, click Shutdown, and then click Restart.

Installing the UTStarcom PX-500 drivers

To install the UTStarcom PX-500 drivers, perform the following steps:

  1. Insert the UTStarcom PX-500 connection card into the Type II PC Card slot. Windows will detect the new hardware (Sprint Connection Card) and will install the necessary drivers.
  2. The Add New Hardware Wizard or Found New Hardware Wizard will launch depending on your operating system.
  3. Follow the onscreen prompts to allow the Wizard to install the drivers.
  4. When notified that the installation is complete, click OK.
  5. If you purchased a pre-activated Sprint Connection Card, the card is ready for use. Otherwise, continue to the next section, Card activation and provisioning.

Card activation and provisioning

To activate and provision your card, perform the following steps:

  1. After the software and driver installation are complete, the software will detect the characteristics of the card. NOTE: If you close the Activation Wizard before finishing the card activation and provisioning process, the Activation Wizard can be found at Menu > Settings > Sprint Vision/Activation Wizard from within the Connection Manager.
  2. Click Next to proceed with the activation process. Pop-up windows will describe the process.
  3. Enter the one-time 6-digit code, located in the Programming Instructions section on the Activate your new phone page, or secondary 6-digit code, located in the Programming Instructions section on the Activate your new phone page, in the bottom entry space provided and click Next.
  4. Enter the MDN and MSID in the spaces provided and click Next.
  5. A confirmation box will be displayed. If the information is correct, click Proceed.
  6. Click Finish to complete the activation process. NOTE: Provisioning will start immediately after activation. Expect to wait up to four hours for your device to begin working. If the provisioning process does not complete within five hours, contact us.

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