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Program your Rumor by LG

Last Updated: Nov 18, 2013

You can use these programming instructions if you have a new phone or a used phone activated by a previous owner, and you have completed the Activate your new phone process in My Sprint. If so, you should refer to the page you printed showing the codes you need for these instructions to work.

To program your phone:

NOTE: If you have already started the activation process online from the Activate your new phone page, skip to Step 2.

  1. Find the serial number on your phone. This appears in two places:
    • By the barcode sticker on the end of the box, labeled ESN or MEID.
    • Underneath the battery in the phone, to the right of the barcode sticker.
  2. Place the battery back in your phone. Press and hold the END key to turn the phone on. Verify that the screen shows the correct date and time.
  3. Your phone will perform a hands free activation. Once complete, you will receive an activation completed message on your phone. Press the Menu/OK key to exit setup.

    If you don't receive the activation completed message, follow the instructions below to complete the activation for your phone:

  4. If you have a new phone that has never been activated:
    • Press ## followed by the one-time 6-digit code, located in the Programming Instructions section on the Activate your new phone page, followed by an additional #. Example: ##123456#. The last # entered will not show on the display.
  5. If you have a used phone that has been previously activated, follow the instructions below:
    • Press ## followed by the secondary 6-digit code, located in the Programming Instructions section on the Activate your new phone page, followed by an additional #. Example: ##123456#. The last # entered will not show on the display.
  6. Scroll down to Edit and press the Menu/OK key. Enter MDN will be displayed.
  7. Enter the 10-digit MDN/PTN and press the Menu/OK key. Enter MSID/IMSI will be displayed. NOTE: Entering the numbers will clear out any numbers that are currently in the phone.
  8. Enter the 10-digit MSID/IMSI and press the Menu/OK key. This will take you back to the original Service Program screen. Select Done. The phone will restart and programming will be complete.

NOTE: It can take up to 4 hours to complete the activation process and for your phone to begin working. If activation does not complete within 5 hours, contact us.

NOTE: Once activation is complete, check the Software Downloads page for free software updates.

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