Tips

Program your Samsung Galaxy S 4

Last Updated: Oct 30, 2014

Steps to activate your Samsung Galaxy S 4
  • Hands free activation

    If this is the first time activating your device, hands free activation automatically starts when you power it on for the first time.

    1. With your device powered off, press and hold the Power key until the screen turns on.
    2. Your device automatically enters hands free activation mode.
    3. Tap OK.
    4. Your device automatically installs available PRL updates.
    5. Tap OK.
    6. Your device restarts.
    7. After it restarts, your device automatically checks for available firmware updates.
    8. Tap Apply if an update is available. Otherwise, tap OK.
    9. You've now completed hands free activation.

    After hands free activation completes, continue to the initial sign in and first use.

    Note: If hands free activation fails, continue to the next guide.

  • One touch programming

    If this is not the first time activating your device, or hands free activation did not complete successfully, use one touch programming.

    1. From the home screen, tap Apps.
    2. Scroll to and tap Settings.
    3. Tap More.
    4. Scroll to and tap System Update.
    5. Tap Update Profile.
    6. Your device automatically begins the Device Configuration.
    7. After it completes, tap OK to return to the Settings screen.
    8. Press the Home key.
    9. You've now completed one touch programming.

    Note: If one touch programming fails, continue to the next guide.

  • Manual programming

    Only use manual programming if both hands free activation and one touch programming did not complete successfully on your Samsung Galaxy S® 4.

    Manually programming your device requires a 6-digit programming code and a 10-digit MSID. If your device was activated via www.sprint.com/activate, these codes may be found in the phone activation confirmation email or on the programming instructions page displayed after the activation was processed.

    If this is a new line of service or you don't have these codes, make an appointment at a nearby Sprint Store for assistance getting your device programmed.

    1. From the home screen, tap Phone.
    2. Dial ## followed by the 6-digit programming code followed by #. For example, ##123456#.
    3. Tap Edit.
    4. Tap MDN.
    5. Enter the 10-digit phone number (MDN).
    6. Tap OK.
    7. Tap MSID.
    8. Enter the 10-digit MSID.
    9. Tap OK.
    10. Tap the Back key.
    11. Tap Done.
    12. Your device restarts.
    13. From the home screen, tap Apps.
    14. Scroll to and tap Settings.
    15. Tap More.
    16. Scroll to and tap System Update.
    17. Tap Update Profile.
    18. After the update is complete, tap OK.
    19. You've now completed manual programming.
  • Device reset

    Only reset your phone if it was previously active using a different phone number (MDN).

    1. From the home screen, tap Phone.
    2. Dial ##72786#.
    3. Your phone restarts.
    4. After it restarts, your phone is ready to be used.
    5. You've now reset your phone.

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