Program your Samsung Seek

Last Updated: Apr 27, 2016

One-Touch Programming

If your Samsung Seek™ did not activate successfully when you turned it on for the first time, complete the following steps:

  1. Turn your phone on
  2. Press the Home key to open the main menu
  3. Touch the Web tab on the screen
  4. Touch the Web icon on the screen to launch the Web Internet browser
  5. The voice and data services on the phone will be programmed; when complete, the phone will show a programmed successfully message
  6. Press OK
  7. The Web browser will launch
  8. Your phone is now ready to make voice and data calls

Manual Programming Steps

You can use these programming instructions if you have a new phone or a used phone activated by a previous owner, and you have completed the Activate your new phone process in My Sprint. If so, you should refer to the page you printed showing the codes you need for these instructions to work.

To program your phone:

  1. Find the serial number on your phone. This appears in two places:
    • Underneath the battery in the phone, to the right of the barcode sticker. Skip this step if you have already entered it in the Activate your new phone screen.
    • By the barcode sticker on the end of the box, labeled DEC-HEX. Note: This should only be used as a backup method, as the box and phone do not always match.
  2. Turn on your phone
  3. Press the Phone button to display the Phone Menu Screen
  4. Touch the Dialer tab on the screen
  5. Touch ## followed by the 6-digit code, followed by an additional #. (Example: ##123456# Note: The last # entered will not show on the display)
  6. The SVC Menu screen will be displayed with View highlighted
  7. Slide open the phone to access the QWERTY keyboard
  8. Scroll down to Edit
  9. Press Enter and the Phone Number screen will be displayed
  10. Enter the 10-digit MDN and press Enter
  11. The Enter MSID screen will be displayed. Note: Entering the numbers will clear out any numbers that are currently in the phone.
  12. Enter the 10-digit MSID and press Enter (do not enter the five zeros preceding the MSID)
  13. This will take you back to the original SVC Menu screen
  14. Scroll down to Done and press Enter
  15. The phone will turn off and turn back on and voice programming is complete

Note: It can take up to 4 hours to complete the activation process and for your phone to begin working. If the provisioning process does not complete within 5 hours, contact us.

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