Tips

Program your Sanyo Innuendo by Kyocera

Last Updated: Nov 16, 2013

Hands-Free Programming

  1. Turn your phone On
  2. You will see the message Hands Free Activation, Contacting network
  3. When activation is complete, you will see the message Your device has been activated! OK
  4. Choose the soft key under OK; your phone will turn off and turn back on
  5. The phone is now ready to use

Note: If hands-free programming is not successful, your phone will show waiting for retry... message, and it will try to activate a total of 5 times. If you see this message, you can press the Manual button at any time to move forward in the programming process.

One-Touch Programming

If your Sanyo Innuendo™ by Kyocera did not activate successfully when you turned it on for the first time, complete the following steps:

  1. Turn your phone On
  2. Press Menu/OK to open the Main Menu
  3. Use the navigation keys (up, down, left, right) to highlight the Web option
  4. Press Menu/OK
  5. The voice and data services on the phone will be programmed, and once complete, the phone will show a programmed successfully message
  6. Press OK and the Web browser launches
  7. The phone is now ready to use

Manual Programming Steps

You can use these programming instructions if the above steps were unsuccessful, and you have completed the Activate your new phone process in My Sprint. If so, you should refer to the page you printed showing the codes you need for these instructions to work.

To program your phone:

  1. Find the serial number on your phone. This appears in two places:
    • Underneath the battery in the phone, to the right of the barcode sticker. Skip this step if you have already entered it in the Activate your new phone screen.
    • By the barcode sticker on the end of the box, labeled DEC-HEX. Note: This should only be used as a backup method, as the box and phone do not always match.
  2. Place the battery back in your phone and press and hold the End/Power key to turn the phone On
  3. Verify the screen displays the correct date and time
  4. Press ## followed by the one-time 6-digit code, followed by an additional #. Example: ##123456# (The last # entered will not show on the display)
  5. The Service Menu screen will be displayed, highlighted on View
  6. Scroll to Edit, and press Menu/OK
  7. Enter the 10-digit MDN, and press Menu/OK
  8. Enter the 10-digit MSID, and press Menu/OK
  9. From the Service Program screen, scroll to Done, and press Menu/OK. The phone will automatically turn off and back on again.
  10. To confirm the activation, make a phone call, and confirm that data services are working by launching the Web browser

NOTE: It can take up to 4 hours to complete the activation process and for your phone to begin working. If the provisioning process does not complete within 5 hours, contact us.

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