Tips

Program your Sanyo Vero by Kyocera

Last Updated: Nov 16, 2013

Hands-Free Programming

  1. Turn your phone On
  2. You will see the message Hands Free Activation, Contacting network
  3. When activation is complete, you will see the message Your device has been activated! OK
  4. Choose the soft key under OK; your phone will turn off and turn back on
  5. The phone is now ready to use

Note: If hands-free programming is not successful, your phone will show a waiting for retry... message, and it will try to activate a total of 5 times. If you see this message, you can press the Manual button at any time to move forward in the programming process.

One-Touch Programming

If your Sanyo Vero™ by Kyocera did not activate successfully when you turned it on for the first time, complete the following steps:

  1. Turn your phone On
  2. Press the Menu/OK button to open the Main Menu
  3. Use the navigation keys (up, down, left, right) to highlight the Web option
  4. Press the Menu/OK button to launch the Web Internet browser
  5. The voice and data services on the phone will be programmed, and once complete, your phone will show a programmed successfully message
  6. Press OK and the Web browser will launch
  7. The phone is now ready to use

Manual Programming Steps

You can use these programming instructions if the above steps were unsuccessful, and you have completed the Activate your new phone process in My Sprint. If so, you should refer to the page you printed showing the codes you need for these instructions to work.

To program your phone:

  1. Turn the phone On
  2. On your phone keypad, press ## followed by the one-time 6-digit code, followed by an additional #. Example: ##123456# (The last # entered will not show on the display)
  3. The Service Program screen will be displayed, highlighted on View
  4. Scroll to Edit, and press Menu/OK
  5. Enter the 10-digit MDN, and press Menu/OK
  6. Enter the 10-digit MSID, and press Menu/OK
  7. From the Service Program screen, scroll to Done, and press Menu/OK. The phone will automatically turn off and back on again.
  8. To confirm the activation, make a phone call, and confirm that data services are working by launching the Web browser after one hour

Note: It can take up to 4 hours to complete the activation process and for your phone to begin working. If the provisioning process does not complete within 5 hours, contact us.

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