Program your Sierra Wireless AirCard 402 on a Mac

Last Updated: Nov 18, 2013

NOTE: Providing that your data plan subscription and electronic serial number (ESN) have been established in the Sprint billing system, the device will program and activate automatically when Sprint SmartView is installed and the device is inserted into the computer.

NOTE: To install and run the Sprint Mobile Broadband modem and accompanying software, your system requires Mac OS X version 10.4.11 or higher. To check the Mac OS version number, click the Apple in the upper-right corner of the desktop and select About This Mac.

Installing and activating

NOTE: Installation and activation may require you to be logged in with administrative privileges.

  1. Insert the Sierra Wireless AirCard® 402 into the computer's Express slot, or using the accompanying sled, the device and sled can be inserted into the computer's PC slot.
  2. A window may appear with the installation file Sprint SmartView Installer.mpkg. Double-click the file to start the installation.
  3. In the setup dialog box, click Continue.
  4. Follow the prompts, accept the terms of the License Agreement, click Agree, and then click Continue.
  5. Click Install. NOTE: If Admin protection is enabled on the Mac, you will be prompted to input your Admin password.
  6. After the installation is complete, a Sprint SmartView icon will appear on the desktop and you will be prompted to restart. Click Continue Installation.
  7. Double-click the Sprint SmartView icon on the desktop. Automatic activation launches and a window appears, explaining that the device is not currently activated. NOTE: If hands-free activation is available, Sprint SmartView will report that hands-free activation has started. Simply wait until completion and then connect to the Internet.

Manual programming

NOTE: You will only need to manually program your device if the automatic hands-free activation fails.

To manually program your device:

  1. Double-click the Sprint SmartView icon on the desktop.
  2. Enter ##ATV#. NOTE: You will not see the characters as they are being typed.
  3. When the Activation Wizard appears, click Next.
  4. In the Activation Code text box, enter the secondary 6-digit code, and click Next.
  5. In the Phone number (MDN) text box, enter your phone number. In the MSID (IMSI_S) text box, enter your mobile station identifier (MSID), and then click Next.
  6. Confirm the information and click Yes.

NOTE: After provisioning is complete, the connection card is ready to connect to the Sprint network.

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