Tips

Program your Sonim XP Strike

Last Updated: Mar 05, 2014

Steps to activate your Sonim XP Strike

  • Hands free activation

  • If this is the first time activating your device, hands free activation automatically starts when you power it on for the first time.

    1. With your device powered off, press and hold the End key until the screen turns on.
    2. Your device automatically enters hands free activation mode.
    3. Press OK.
    4. Your device automatically installs available PRL updates.
    5. Press OK.
    6. Your device automatically checks for available firmware updates.
    7. Press Yes if an update is available and follow the prompts. Otherwise press OK.
    8. You've now completed hands free activation.

    Note: If hands free activation fails, continue to the next guide.

  • One touch programming

  • If this is not the first time activating your device, or hands free activation did not complete successfully, use one touch programming.

    1. From the home screen, press Menu.
    2. Scroll to Tools and press Select.
    3. Scroll to Update Profile and press Select.
    4. After the update is complete, your device returns to the Tools menu.
    5. Press the End key.
    6. You've now completed one touch programming.

    Note: If one touch programming fails, continue to the next guide.

  • Manual programming

  • Only use manual programming if both hands free activation and one touch programming did not complete successfully on your Sonim XP Strike.

    Manually programming your device requires a 6-digit programming code and 10-digit MSID. If your device was activated via www.sprint.com/activate, these codes may be found in the phone activation confirmation email or on the programming instructions page displayed after the activation was processed.

    If this is a new line of service or you don't have these codes, make an appointment at a nearby Sprint Store for assistance getting your device programmed.

    1. From the home screen, dial ## followed by the 6-digit programming code followed by #. For example, ##123456#.
    2. Scroll to Edit and press Select.
    3. With MDN highlighted, press Select.
    4. Enter the 10-digit phone number (MDN).
    5. Press OK.
    6. Scroll to MSID and press Select.
    7. Enter the 10-digit MSID.
    8. Press OK.
    9. Press Back.
    10. Scroll to Done and press Select.
    11. Your device restarts.
    12. Press OK.
    13. Your device automatically installs available PRL updates.
    14. Press OK.
    15. Your device automatically checks for available firmware updates.
    16. Press Yes if an update is available and follow the prompts. Otherwise press OK.
    17. Your device restarts.
    18. From the home screen, press the Menu/OK key.
    19. Scroll to Tools and press Select.
    20. Scroll to Update Profile and press Select.
    21. After the update is complete, your device returns to the Tools menu.
    22. Press the End key.
    23. You've now completed manual programming.
  • Device reset

  • Only reset your device if it was previously active using a different phone number (MDN).

    1. From the home screen, dial ##72786#.
    2. Press Yes.
    3. Your device restarts.
    4. Press OK.
    5. Your device automatically installs available PRL updates.
    6. Press OK.
    7. Your device automatically checks for available firmware updates.
    8. Press Yes if an update is available and follow the prompts. Otherwise press OK.
    9. Your device restarts.
    10. After it restarts, your device is ready to be used.
    11. You've now reset your device.

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