Tips

Program your Sprint 3G/4G USB Modem 250U by Sierra Wireless for Windows

Last Updated: Nov 20, 2013

To install and run your Sprint 3G/4G USB Modem 250U by Sierra Wireless and accompanying software, your system requires:

  • Windows® XP (Service Pack 2 or later)
  • Windows Vista
  • Windows 7

The minimum hardware requirements are as follows:

  • CPU 300 MHz or faster (800 MHz for Windows Vista & Windows 7)
  • USB port

Hands-Free Programming

As long as your data plan subscription and ESN have been established in the Sprint billing system, you can simply follow these instructions to install the software and click Yes when prompted to activate.

Note: Installation and activation may require you to be logged in with administrative privileges.

  1. Insert the installation CD into the CD-ROM drive; the CD should launch automatically
  2. Click Setup to continue
    • If autoplay is disabled, go to the CD-ROM drive in Windows Explorer and click setup.exe (or AppLaunch.exe)
  3. In the Welcome to the InstallShield Wizard for Sprint SmartView installation window, click Next
  4. Accept the License Agreement and click Next
  5. Accept the Enable GPS consent and click Next
  6. In the Destination Folder window, click Next
  7. Click Install to begin installation
  8. When the InstallShield Wizard Completed window appears, click Finish
  9. You will be prompted to restart your computer; click Yes
  10. Connect your 250U USB Modem to your computer's USB port
  11. Windows will detect the device and automatically install the necessary device drivers; the LED indicator on the USB device will light up
  12. Wait to proceed until the system tray displays Your devices are ready to use or Your new hardware is installed and ready to use; this may take a few minutes
  13. While the USB Modem is still inserted into your computer, double-click to open the Sprint SmartView icon that was installed on the desktop
  14. Sprint SmartView will display the following:
    • Initializing Please Wait
    • Hands Free Activation Started. Please Wait…
    • Device is Restarting
    • No Devices Available.
    • Searching for Networks
    • Mobile Radio Off
    • Ready: Sprint 3G
  15. Hands-Free Activation will complete, and you will automatically connect and be welcomed to the Sprint Mobile Broadband Network
  16. In Sprint SmartView, you can click the Switch to 4G button to disconnect from the 3G network and search for the 4G network (and vice versa to reconnect to 3G)
  17. After clicking Switch to 4G, if you are in 4G coverage, Sprint SmartView will display Searching for Networks, followed by Ready: Sprint 4G and you can click Connect

Note: Make sure Sprint SmartView is up-to-date with all of the latest enhancements:

  1. While connected to the Sprint Network, go to the Sprint SmartView menu
  2. Click Tools > Check for application updates now
  3. Accept and install updates

Manual Programming

If the steps above are unsuccessful, follow these steps:

  1. Open Sprint SmartView and make sure it is at the forefront by mousing over it and clicking on it; also make sure Sprint SmartView is scanning for Sprint 3G, not 4G. If necessary, click Switch to 3G if it is currently displaying Switch to 3G.
  2. Type ##MSL# on the keyboard; the characters you type will not display on the screen
  3. The Activation Wizard will appear; click Next
  4. Enter MSL into Activation Code field, then click Next
  5. Enter Phone Number (MDN) into Phone number (MDN) field
  6. Enter MSID into MSID (IMSI_I) field
  7. Verify your Phone Number and MSID are correct and click Next
  8. Click Yes
  9. Programming will begin
  10. After programming is complete, your 250U USB Modem should be ready for use by clicking Connect

Note: Make sure Sprint SmartView is up-to-date with all of the latest enhancements:

  1. While connected to the Sprint Network, go to the Sprint SmartView menu
  2. Click Tools > Check for application updates now
  3. Accept and install updates

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Make sure your Smartview is the most recent version ~ Software Version:  2.50.0094     &nb
Author: OKIESTRO Date: 2011-03-26
What a disappointment.  Booting into 32 bit mode is an unacceptable solution.  Customers should be informed up
Author: bengass Date: 2011-06-15