Tips

Program your Sprint Optik 2

Last Updated: Nov 23, 2013

Steps to activate your Sprint Optik 2

Symptoms:

  • Device is not active

Note: Before you try these steps, check the Sprint coverage map and verify that you are in an area with good coverage.

  • Hands-free activation

    If this is the first time activating your device, hands-free activation automatically runs in the background as you go through the initial sign-in process.

    Initial sign-in and first use

  • Update the data profile

    If this is not the first time activating your device or hands-free activation did not complete successfully, update the data profile.

    Update the data profile

  • Manually program your device

    If hands-free activation did not complete successfully or the data profile did not update, manually program your device.

    Manually programming your device requires a 6-digit programming code. If your device was activated via www.sprint.com/activate, this code may be found in the activation confirmation email or on the programming instructions page displayed after the activation was processed.

    Manually program your device

  • Reset network connection

    If the activation methods above did not work, reset your network connection.

    1. From the home screen, tap the People icon.
    2. Tap the Search icon. 
    3. Enter ##epst# to access the dialpad.
    4. Dial ##72786#.
    5. Your device restarts.
    6. After it restarts and reconnects to the network, your device automatically launches hands-free activation.

If you are having trouble activating your Sprint Optik 2, make an appointment at a convenient Sprint Store.

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