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Program your U301 USB Device Sprint 3G/4G Mobile Broadband for Windows

Last Updated: Nov 19, 2013

Note: Providing that the data plan subscription and electronic serial number (ESN) have been established in the Sprint billing system, the device will activate automatically when the device is inserted into the computer and Sprint SmartViewSM is installed.

System Requirements

To install and use the device, your system must have:

  • Microsoft Windows XP (Service Pack 2 or later), Windows Vista® or Windows 7
  • CPU 300 MHz or faster (800 MHz for Vista & Windows 7)
  • USB port

Installing and Activating

Note: Installation and activation may require you to be logged in with administrative privileges.

To install the device:

  1. Make note of your ESN, usually printed on the underside of the device
  2. Insert the installation CD into the CD-ROM drive; the CD should launch automatically
  3. Click Setup to continue; if auto play is disabled, navigate to the CD-ROM drive in Windows Explorer and click setup.exe
  4. In the Welcome to the InstallShield Wizard for Sprint SmartView installation window, click Next
  5. Accept the License Agreement and click Next
  6. Accept the Enable GPS consent and click Next
  7. In the Destination Folder window, click Next, and then click Install to begin installation
  8. When the InstallShield Wizard Completed window appears, click Finish
  9. When prompted to restart your computer, click Yes
  10. After the computer restarts, connect the USB modem to the computer's USB port. Windows will detect the device, automatically install the necessary device drivers and the LED indicator will light on the USB device.
  11. Wait to proceed until the system tray displays Your devices are ready to use or Your new hardware is installed and ready to use; this may take a few minutes
  12. On the desktop, double-click the Sprint SmartView icon; a series of messages will display ending with Ready: Sprint 3G
  13. Providing that your data plan subscription and ESN have been established in the Sprint billing system, Hands-Free Activation will complete and you will automatically connect and be welcomed to the Sprint 3G network
  14. To disconnect from the 3G network and search for the 4G network (and vice versa to reconnect to 3G), click Switch to 4G.
  15. If you are in 4G coverage, Sprint SmartView will display Searching for Networks, followed by Ready: Sprint 4G; click Connect
  16. Ensure Sprint SmartView is up to date with all of the latest enhancements. While connected to the Sprint Network, go to the Sprint SmartView menu, click Tools > Check for application updates now. Accept and install any updates.

Manual Programming

If One Touch Activation is unsuccessful, you will need to perform the programming manually:

  1. On the desktop, double-click the Sprint SmartView icon; type ##ATV# on the keyboard (you will not see the ##ATV# characters as you enter them)
  2. Ensure Sprint SmartView is scanning for Sprint 3G, not 4G; if necessary, click Switch to 3G
  3. When the Activation Wizard appears, click Next
  4. Enter the 6-digit code into the Activation Code field, and click Next
  5. In the Phone Number (MDN) field, type your phone number
  6. In the MSID (IMSI_I) field, type the MSID, and click Next
  7. Reconfirm the Phone Number (MDN) and MSID, and click Yes; programming will begin
  8. After programming is complete, the connection card should be ready for use by clicking Connect
  9. Ensure Sprint SmartView is up to date with all of the latest enhancements. While connected to the Sprint Network, go to the Sprint SmartView menu, click Tools > Check for application updates now. Accept and install any updates.

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