Activate your phone

Steps to activate your Apple iPhone 4

If this is the first time activating your device, hands free activation automatically starts when you power it on for the first time.

Note: If hands free activation fails, continue to the next guide.

• Hands free activation

  1. With your device powered off, press and hold the Power key.
  2. Tap and slide the arrow icon to unlock the screen.
  3. Ensure that the correct language is selected and tap the Next arrow.
  4. Ensure that the correct country or region is selected and tap Next.
  5. Tap the preferred activation method:
     • To activate using a Wi-Fi connection, tap the preferred Wi-Fi network, enter the network Password, and then tap Join.
     • To activate using iTunes, tap Connect to iTunes.
     • To activate using a cellular connection, tap Use Cellular Connection. The option to Use Cellular Connection appears after several minutes.
  6. Your Apple iPhone 4 activates.
  7. Tap the preferred Location Services option and tap Next.
  8. Tap the preferred Setup option and tap Next.
  9. Tap Sign In with an Apple ID.
     • If you do not have an Apple ID, tap Create a Free Apple ID and follow the prompts, or visit http://appleid.apple.com
  10. Enter your Apple ID credentials and tap Next.
  11. Read the Terms and Conditions and tap Agree.
  12. Read the Terms and Conditions message and tap Agree.
  13. Tap the preferred iCloud option and tap Next.
  14. If necessary, tap the preferred iCloud backup option and tap Next.
  15. If necessary, tap the preferred Find My Phone option and tap Next.
  16. Tap to enable or disable the preferred Messaging options and tap Next.
  17. Tap the preferred Diagnostics option and tap Next.
  18. Tap Start Using iPhone.
  19. Your Apple iPhone 4 is ready to be used.

If this is not the first time activating your device, or hands free activation did not complete successfully, update the data profile.

If you are having trouble activating your Apple iPhone 4, contact Sprint Customer Care or a Sprint store for assistance.

• Update the data profile

  1. From the home screen, tap Phone.
  2. On the keypad, dial ##873283# and tap Call.
  3. Tap OK.
  4. Your device searches for profile updates and installs them.
  5. Tap OK.
  6. After it completes, your device returns to the keypad.
  7. Tap the Home key.
  8. You've now updated the data profile.