Recover contacts on your Samsung ATIV S Neo

Last Updated: May 16, 2014

Steps to recover your saved contacts

Note: You can recover your contacts only if you've previously backed them up.

  • Display options

    Be sure all of your contacts are visible.

    1. From the Start screen, tap the People tile.
    2. Tap the Menu icon.
    3. Tap settings.
    4. Tap filter my contact list.
    5. Tap to check all of your accounts.
    6. Tap the check icon.
    7. You can now see all of your contacts.
  • Google™

    If you've saved your contacts to your Google account, you can restore them to your phone.

    1. From the Start screen, swipe to the left.
    2. Scroll to and tap Settings.
    3. Tap email + accounts.
    4. Tap add an account.
    5. Tap Google.
    6. Enter your account credentials and then tap sign in.
    7. You've now added the Google account.
  • Bluetooth®

    Some Bluetooth-enabled phones have Bluetooth file transfer capabilities. If you stored your contacts on another Bluetooth-enabled phone, you can recover your contacts.

    1. Be sure you have Bluetooth enabled on the other phone and ready to pair.
    2. From the Start screen, swipe to the left.
    3. Scroll to and tap Settings.
    4. Tap Bluetooth.
    5. Tap the Bluetooth slider to ON if it isn't already selected.
    6. Your phone searches for available Bluetooth phones within range. Tap the name of the other phone.
    7. If a pairing accessory prompt appears, ensure that the same PIN displays on each device.
      • If prompted, enter the passkey and tap OK.
      • If you're unsure of the passkey, try entering 0000 or 1234 (the default for most Bluetooth phones).
    8. After you've paired the phones, begin the transfer of contacts from the other phone.
    9. After the transfer is complete, open the file on your Samsung ATIV S Neo and follow the prompts to load your contacts into your contact list.

    Pair with a Bluetooth phone.

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