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Report that your device is lost or stolen

Last Updated: Oct 19, 2011

If your device is lost or stolen, contact us immediately at 1-888-211-4727 to suspend your service.

If you have Total Equipment Protection or if you are part of the Equipment Replacement Program, file a claim and check its status online at www.phoneclaim.com/sprint. There is a non-refundable deductible for each approved claim, determined by the model of your device. You can also call Asurion Customer Care at 1-800-584-3666 to file a replacement request or to check on your claim or shipping status.

If you do not have either program, you are responsible for replacing your lost or stolen device.

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Recent discussions

what do i need to do for stolen phon
Author: MWARREN62 Date: 2010-09-08
just wondering,how can i call to report a lost or stolen phone,if i dont have it,if i did,it wouldnt be lost or stolen,n
Author: billypmc Date: 2010-05-28
I lost my moment and I don't know how to track it dow
Author: darrellpmoore Date: 2010-07-10
what happens now i lost my phone how do they replace i
Author: MJ6464 Date: 2011-01-02
This is stupid.  My phone is stolen.  The only way to report it stolen is to call.  How the **** am I sup
Author: nsawyer01 Date: 2010-10-29