Tips

Reset your Sprint voicemail passcode on sprint.com

Last Updated: Apr 21, 2014

Resetting your voicemail passcode is just a part of keeping your voicemail secure. For more information about keeping your voicemail secure, go to Keep your voicemail secure.


To reset your voicemail passcode:

  1. Sign in to My Sprint with your username and password
  2. Click the My preferences tab
  3. Under Things I can manage online, click Change voicemail passcode

To change the passcode for a single device:

  1. Type in your new passcode and confirm the new passcode. The new passcode must be 4-10 digits.
  2. Click Save. The following confirmation message will display if change was successful: "Thank you! We've saved your changes."

To reset voicemail passcode for multiple devices:

  1. Click Select All to select all devices or click the check box next to each device.
    • You can search by name of subscriber, phone number, Direct Connect number or phone type (network). There is also a pagination feature that allows you to browse through subscribers on the account.
  2. Type in your new passcode and confirm the new passcode. The new passcode must be 4-10 digits.
  3. Click Save. The following confirmation message will display if change was successful: "Thank you! We've saved your changes."

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After you've registered as an Account Administrator on www.sprint.com/mynextel, click Reset Voicemail Password under My
Author: Levi4u Date: 2010-02-11
This "Reset Voicemail Passcode from Sprint.com" feature has not worked in a couple weeks, since you rebuilt your site an
Author: coolaceair Date: 2010-04-27
Just log into your voicemail account and change it
Author: GeekOfTexas Date: 2011-05-04
Where is the Things I can manage online button to change voicemail pascode
Author: Alitrev Date: 2010-08-24
Is there a delay when resetting your voicemail passcode?  I changed mine and tried using it, now it says it's inval
Author: csarswmr Date: 2011-03-25