Sprint Search is designed to answer questions that are worded in plain,
conventional English, just as you would ask them to another person.
For example:
Type "What BlackBerry phones do you sell?" instead of "cell phone"
Type "How do I change my password?" instead of "password"
Type "What plans do you offer for families?" instead of "plans"
Try checking your spelling and grammar to help get the most accurate results.
Correct capitalization is not required, but can sometimes help to locate names and acronyms.
You will see a confirmation message saying that your password is being sent to
the phone number you entered, and in a few seconds, you should receive a text
message with the password
Note: If you don't get the text message with the password, you can try
the steps again, making sure you enter the phone number correctly. If you
still don't receive it, you may need to
troubleshoot your text messaging settings or other issues.
Return to the Wireless Backup Web site and sign on using the password sent to
you