Tips

Send email account service books on your BlackBerry Bold 9930

Last Updated: May 16, 2014

Steps to send service books for an email account on your BlackBerry Bold 9930

If you're having trouble sending or receiving email messages, you can refresh your email account setup.
Sending service books is a unique process of BlackBerry® smartphones.
  1. From the home screen, scroll to the All tray, and press the trackpad.
  2. Scroll to Setup, and press the trackpad.
  3. Scroll to Email Accounts, and press the trackpad.
  4. Scroll to the preferred email account, and press the Menu key.
  5. Scroll to Service Books, and press the trackpad.
  6. With Send Service Books highlighted, press the trackpad.
  7. With OK highlighted, press the trackpad.
  8. You've now sent the email account service books.
  9. Look for an email from Activation Server to confirm the email account is set up properly.

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