Tips

Send pdvConnect messages with the best location accuracy

Last Updated: Oct 28, 2014

  • Your phone should be outside with a clear view of the sky. When possible, make your calls from outside a building or close to a window. When making a call from outside, stay away from bridges, hills, trees or tall buildings.
  • Make sure you are calling from an area with adequate cell coverage.
  • Make sure the mobile phone remains on after your call.
  • After sending a message, do not use the phone for 30 seconds, it could interfere with the transmission of your location information. This includes all BlackBerry functions such as accessing the web.
  • Wait at least 3 minutes before sending another message.

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