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Transfer contacts to Wireless Backup from Sprint Mobile Sync

Last Updated: Nov 19, 2013

If you are swapping from a Sprint Mobile Sync phone to one that supports Wireless Backup, you can have your contacts transferred to your new phone using the steps below.


Note: Before you start, make sure that you have activated Sprint Mobile Sync on your current phone. To check if your contacts are securely backed up, you can sign in to sprint.com and View your contacts in Sprint Mobile Sync. You can access it from the My device & media section of My Sprint, under Contacts.


  1. Subscribe to Wireless Backup on your new phone by going to Settings > Wireless Backup > Subscribe and follow the instructions to enroll and activate the service
    • Note: Wireless Backup has a charge of $2 per month, but you may unsubscribe at any time.
  2. After subscribing, your contacts will begin to sync. Please leave your phone idle for at least 30 seconds in order for the sync to begin.
  3. You will see an alert on your phone that says your contacts have been stored
  4. View your contacts to confirm they were transferred to your phone. They are usually visible within 10 minutes of subscribing to Wireless Backup.

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I bought this samsumg intercept yesterday and activated the sprint mobile sync but my contact from the samsung exclaim,
Author: NFAIR9132003 Date: 2010-11-05
this dnt wor
Author: mimirenell Date: 2011-02-19
How can I upload contacts from my wireles backup? Phone is activated and did not auto sync my contact
Author: FrancoPaco4897478941 Date: 2010-12-21
how do i get my contact to phon
Author: 9012198207 Date: 2011-02-13
I do not use Outlook.  What do I transfer the info to on my PC
Author: JANMOR07 Date: 2010-12-29