Last Updated: Nov 19, 2013
Performing the following steps can help you resolve some of the more common device issues that you may experience on your Sanyo Incognito™.
Find and update your device software
Just like a computer, the software on your phone needs to be updated periodically to make sure you have all the latest fixes and enhancements to keep it running at optimal performance. Check your current version and perform any needed software updates.
Update the device data profile
If you are experiencing any data issues, we recommend performing a data profile update. This will refresh your data service parameters such as username and password and help clear out any memory issues that might be affecting your phone.
To update your profile:
Power cycle your phone
Power cycling is the simple act of turning your phone on and off. By power cycling your phone, you will be able to re-register your phone with the network, which may correct slow down issues, data connection issues, etc.
To power cycle your phone:
Not applicable for the Incognito.