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Troubleshoot if icons or widgets disappear from the screen when switching IDs on your Sanyo Zio

Last Updated: Nov 16, 2013

A software update corrects the following issue with your Sanyo Zio™.


When switching between Sprint ID Packs on your Zio, icons or widgets may disappear from the screen.


To fix this, please update your handset software to version 1.008 or greater.



Note: At any time, you can check that you have the latest software version for your phone. For instructions on how to check your software version and update your phone software, refer to Check for Updates.

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