Last Updated: Nov 18, 2013
Below are some potential resolutions on how to browse Web pages with your Sprint 3G/4G USB Modem U300:
The internet browser is incorrectly configured:
The firewall or Internet security application is interfering with the browsing.
Try to disable any applications that may be restricting your access to the Internet, such as Windows Firewall, or Anti-Virus software. If the problem is resolved by this action, contact the software manufacturer for assistance configuring the software to allow for the desired connection.
Disconnect all other Internet connections.
While using the Sprint SmartView software, disconnect all other Internet connections such as WiFi or local LAN connections before you access the Sprint 3G network.
If these steps do not resolve the issue, then please contact us for assistance.