Last Updated: Nov 18, 2013
Below are some potential resolutions on how to browse Web pages with your Merlin™ EX720 by Novatel Wireless:
The Internet browser is incorrectly configured
The firewall or Internet security application is interfering with the browsing
Try to disable any applications that may be restricting your access to the Internet, such as Windows Firewall, or Anti-Virus software. If the problem is resolved by this action, contact the software manufacturer for assistance configuring the software to allow for the desired connection.
Disconnect all other Internet connections
While using the Sprint SmartView software, disconnect all other Internet connections such as WiFi or local LAN connections before you access the Sprint 3G network.
If these steps do not resolve the issue, then please contact us for assistance.