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Troubleshoot if you cannot save ringtone settings on your HTC Snap

Last Updated: Mar 31, 2011

You may experience the following issue with your HTC Snap™.


After you complete the over the air software update to version 1.14.651.2, you may receive the message Error The settings could not be saved, when you try to change your ringtone.


This is a known issue, and we are working to remedy it through a future handset software update.



Note: At any time, you can check that you have the latest software version for your phone. For instructions on how to check your software version and update your phone software, refer to Check for Updates.

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I am having a problem on my HTC Snap where I can not save ringtones as my default ringer. I also can not save my picture
Author: shenae118 Date: 2010-03-28
When is this issue going to be resolved? i have this $400 phone with this cheesy $4 ringtone sound. If i didnt have it s
Author: EERYE70 Date: 2010-06-02
Ok so they know about it and they're trying to fix it, that was in March here it is June and still no fix... I want to k
Author: VINNYSANGEL Date: 2010-06-13