Troubleshoot if you get The System Cannot Open the Device or File Specified error when you auto install your AirCard 597E ExpressCard by Sierra Wireless on your desktop with TRU-Install
Last Updated: Jun 11, 2013
In order to install the Sprint Connection Manager software on your desktop via TRU-Install, please complete the following steps:
- Insert your AirCard 597E ExpressCard into your computer
- Cancel Auto install
- Go to My Computer and select the TRU-Install drive
- Right click and select Explore
- Once the TRU-Install CD drive is open, run the SWISCMDO.msi file
- After installation is complete, eject or remove your AirCard 597E from your computer
- Reinsert your AirCard 597E and allow the new drivers to be installed
- Launch Connection Manger and confirm the device is working
If the steps above do not resolve the issue, then please contact us for assistance.
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