Last Updated: Apr 27, 2016
You may experience the following issue with your Motorola i1.
Your i1 may display the Insert SIM error message if the SIM card is defective or has become corrupted.
To find out if your SIM card is defective or corrupted:
Note: Motorola's preferred method to copy SIM information from one SIM to another is by using any of these methods:
If your SIM card is defective, you will need to swap it out for a new SIM card. To get a new SIM card, contact our Customer Care team.
Note: At any time, you can check that you have the latest software version for your phone. For instructions on how to check your software version and update your phone software, refer to Check for Updates.