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Troubleshoot if you receive error code 2048 when you try to log in to Sprint Vision with your Sierra Wireless Compass 597

Last Updated: Nov 18, 2013

Error Code 2048 most commonly indicates that your Sierra Wireless™ Compass™ 597 cannot acquire network resources. Error 2048 most commonly indicates one of the following situations:

  • The network is temporarily busy
  • The subscription is suspended
  • There is an incorrect setting on the network
  • Incorrect device programming

To troubleshoot error 2048, perform the following steps:

  1. Wait 20 to 30 minutes, and then attempt to log in to Sprint Vision again.
  2. With the device on, remove the battery for one to two minutes. Reinsert the battery, and then attempt to log in to Sprint Vision again.
  3. Update your Sprint Vision profile, and then attempt to log in to Sprint Vision again.
  4. If the previous troubleshooting steps did not resolve the issue, contact us for further assistance with this error.

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