Troubleshoot if your HTC EVO 4G shows Unable to save file to SD card error

Last Updated: Nov 19, 2013

A software update corrects the following issue with your HTC EVO™ 4G.

You may receive an Unable to save file to SD card due to insufficient file permissions error message when taking pictures or trying to access the microSD card.

To fix this issue, download and install the system update that is sent to your EVO. To get the update, you can also press Menu and tap Settings > System Updates > HTC software update.

The version number after the upgrade will be 1.32.651.6.

Note: The update will take approximately 5 minutes. During the installation, you will not be able to make calls or use the phone.

Note: At any time, you can check that you have the latest software version for your phone. For instructions on how to check your software version and update your phone software, refer to Check for Updates.

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