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Troubleshoot if your Motorola i1 power cycles when streaming a video file

Last Updated: Jul 28, 2011

You may experience the following issue with your Motorola i1.


When playing the audio portion of a streaming video through a Bluetooth stereo headset, your i1 may power cycle or turn off and back on.


This issue mainly affects use with the Samsung and Motorola S9 Bluetooth headsets. The problem does not happen when you listen to the audio using either a mono Bluetooth headset or the wired ear buds that came with your i1.


This is a known issue, and we are working to remedy it through a future handset software update.


Note: At any time, you can check that you have the latest software version for your phone. For instructions on how to check your software version and update your phone software, refer to Check for Updates.


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My Motorola i1 occasionally power cycles when I'm in the middle of a business call, thus loosing contact with my client.
Author: Newtownpdchief Date: 2010-12-24