Troubleshoot if your Overdrive 3G/4G Mobile Hotspot displays the 3G Activation Failed message
Last Updated: Jan 31, 2011
- Ensure you're in a 3G coverage area and the signal strength is strong
- Turn the device off and on
- If the Activation Failed message is still displayed, contact us with the following:
- Your account information
- ESN of your Overdrive™ 3G/4G Mobile Hotspot (displayed on the packaging, on the device under the battery, and at Advanced Settings > Device > About)
Note: At any time, you can check that you have the latest software version for your device. For instructions on how to check your software version and update your software, refer to Check for Updates.
Related Topics
- Troubleshoot greater battery drain when your Overdrive 3G/4G Mobile Hotspot is connected in 3G or 4G area with poor signal strength
- Troubleshoot if you cannot see anything on LCD screen on your Overdrive 3G/4G Mobile Hotspot
- Troubleshoot if your Overdrive 3G/4G Mobile Hotspot 4G performance is less than expected when using Windows XP and Wi-Fi
- Troubleshoot if your Overdrive 3G/4G Mobile Hotspot gets warm to the touch when in poor coverage and the battery is no longer charging
- Troubleshoot if your Overdrive 3G/4G Mobile Hotspot cannot get a 4G network signal
Recently Viewed
- Troubleshoot if your Overdrive 3G/4G Mobile Hotspot cannot get a 4G network signal
- Troubleshoot if your Overdrive 3G/4G Mobile Hotspot 4G performance is less than expected when using Windows XP and Wi-Fi
- Troubleshoot if your Motorola i1 power cycles when streaming a video file
- Troubleshoot if your HTC Hero displays EVDO Rev 0 when in Rev A coverage areas
- Troubleshoot if your HTC EVO 4G shows Unable to save file to SD card error