Last Updated: May 16, 2014
This article helps you troubleshoot Sprint network connectivity issues on your AIRAVE 2.5.
A red mobile LED is most often caused by:
These steps help identify and resolve the underlying cause. After completing each step, test to see if the issue is fixed. If you have uncovered an issue that you can't fix, contact Sprint AIRAVE Support at (866) 556 - 7310.
Refer to the Sprint coverage map and see if your location is within Sprint AIRAVE coverage.
If you're still having issues, contact Sprint AIRAVE Support at (866) 556 -7310.