Last Updated: Nov 15, 2013
These steps help identify and resolve the underlying cause. After completing each step, test to see if the issue is fixed. If not, continue to the next step.
A soft reset deletes any temporary files that may be causing the issue.
A complete application uninstall removes all related files, settings, and data from your BlackBerry Curve 8530. After the uninstall, reinstall it to try to fix any download errors and to be sure you have the latest software version of the application.
Note: To optimize device performance, be sure your BlackBerry Curve 8530 is running the most recent device software. Upgrade the device software.
If you're still having issues, try our community pages for the BlackBerry Curve 8530 or contact the application developer for more help.