Last Updated: May 16, 2014
This article helps troubleshoot malfunctioning applications on your Samsung ATIV S Neo.
You may have an unstable application if it:
These steps help identify and resolve the underlying cause. After completing each step, test to see if the issue is fixed. If not, continue to the next step.
Perform a soft reset.
A soft reset deletes any temporary files that may be causing the issue.
Uninstall and reinstall the application that isn't working.
A complete application uninstall removes all related files, settings, and data from your Samsung ATIV S Neo. After the uninstall, reinstall it to try to fix any download errors and to be sure you have the latest software version of the application.
Note: To optimize phone performance, be sure your Samsung ATIV S Neo is running the most recent phone software. Check for software updates.
If you're still having issues, try our community pages for the Samsung ATIV S Neo or contact the application developer listed in the application description for more help.